Privacy policy

Privacy Policy

Last updated: August 26, 2026

Cyranthos Technologies Ltd ("we," "us," or "our") operates the website cyranthos.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiers: Name, email address, phone number, billing and shipping address.
  • Payment Information: Credit/debit card details (processed securely via third-party payment processors; we do not store full card numbers).
  • Device & Usage Data: IP address, browser type, pages visited, time spent on pages, referring URLs, and other diagnostic data collected via cookies and similar technologies.
  • Communications: Any messages you send us via email or WhatsApp.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Send order confirmations, shipping updates, and customer support communications.
  • Respond to your inquiries and provide customer service.
  • Improve our website, products, and services.
  • Comply with applicable legal obligations.
  • Send promotional communications (only with your consent, where required by law).

3. Legal Basis for Processing (California Residents — CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, disclose, or sell.
  • The right to request deletion of your personal information.
  • The right to opt out of the sale of your personal information. (We do not sell your personal information.)
  • The right to non-discrimination for exercising your privacy rights.

To exercise any of these rights, please contact us using the information in the Contact Us section below.

4. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website, processing payments, and fulfilling orders (e.g., Shopify, payment processors, shipping carriers). These parties are contractually obligated to keep your information confidential.
  • Legal Compliance: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You may control cookie settings through your browser. Disabling cookies may affect certain features of the Site.

6. SSL Encryption and Data Security

We take the security of your personal information seriously. Our Site uses SSL (Secure Sockets Layer) encryption — the industry-standard protocol for securing data transmitted between your browser and our servers. All pages on cyranthos.com are served over HTTPS, ensuring that your personal and payment information is encrypted in transit.

While we implement commercially reasonable security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data using best-practice standards.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Cyranthos Technologies Ltd 

Business Address: Unit A, 82 James Carter Road, Mildenhall, Bury Saint Edmunds, IP28 7DE, United Kingdom

Customer Support Email: jessie@cyranthos.com

WhatsApp: +86 18751571997

Business Hours: Monday – Friday, 7:00 AM – 4:00 PM (UK Time / GMT)